Your apartment will be ready for occupancy from 3 PM on the day of arrival. We will contact you in due time to discuss the exact arrival time and to welcome you personally. 

Late check-in: Should you arrive after 6 PM, we will provide you with a code on your mobile phone, which you can use to check in without us being present.

Check-out: Is scheduled for 10 AM. This gives our housekeepers plenty of time to spruce up the apartment for the next visitors. But feel free to consult us individually. We are of course flexible if it can be arranged.

General cancellation policy:

• - Cancellations up to 90 days before arrival are free of charge at Sailers.
• - Cancellations between 31 days and up to 90 days before arrival will incur a 40% charge of the booked arrangement.
• - Cancellations between 7 and 30 days before arrival will incur a 70% charge of the booked arrangement.
• - Cancellations within 6 days of arrival, no-shows, or early departures will incur a 90% charge of the total price.

With a free cancellation period of 90 days, we will invoice you a deposit of 50% of the total amount. If you cancel free of charge, we will refund the entire deposit either by bank transfer or credit it back to the charged credit card.

Please note that your booking only becomes valid upon receipt of the deposit. You will receive a written booking confirmation from us. An inquiry is initially non-binding and does not yet constitute a fixed booking. If the deposit is not paid by the contractual partner within the specified time, the accommodation provider may withdraw from the accommodation contract without prior notice.

Up to 90 days before the agreed arrival date of the guest, the accommodation contract may be terminated by either party without incurring a cancellation fee through a unilateral declaration. The cancellation notice must be in the hands of the other party no later than three months before the agreed arrival date.

For further contractual conditions, we refer to the Austrian Hotel Contract Terms.

To avoid any unpleasant surprises, we recommend taking out a travel cancellation insurance¹ when booking. You can add travel cancellation insurance during the online booking process.
Already booked but no travel insurance yet? No problem! You can quickly and easily take out travel insurance here².

Out of consideration for other guests, we kindly ask you to leave dogs, cats and mice at home. We kindly ask for your understanding that the apartments are not pet-friendly.

High-speed internet is, of course, widely available.

There are plenty of parking spaces right next to the complex at the Sailers – and 2 Tesla charging stations as well.

After the prescribed deposit, we ask you to pay the balance on the day of arrival on site by credit card or, if you like, in cash.

The Apart Sailers in St. Anton am Arlberg can be easily reached by car as well as by train. Find out more here.

Our address:

Apart Sailers
Manuela Hauser-Sailer
Arlbergstraße 11
6580 St. Anton am Arlberg

Mail: info@sailers-apart.com
Phone: +43 (0) 5446 3516

Our bank details:

Volksbank St. Anton
IBAN: AT79 4239 0005 1000 5012
SWIFT: VBOEATWWINN